We’re taking extra precautions right now to keep everyone safe and healthy. Please take note of our COVID-19 shopping instructions :
– Do not enter if you are sick or experiencing symptoms.
– A mask/face covering must be worn at all times.
– Sanitize your hands upon entry.
Can I bring my own container from home for refill? (BYOC)
Yes! All containers MUST BE EMPTY / CLEAN / DRY
We also have 100% post-consumer recycled paper bags for use and reusable glass jars/bottles for purchase.
How do I shop in store?
- Weigh your containers on the ‘tare’ station at the front OR choose a reusable container or paper bag
- Write the product code
- (re_)fill as much or as little as you like!
Of friendly staff are always there to help, so don’t hesitate to ask
Do you have a larger selection in-store?
We do! Here’s a list. We plan to rollout more products online soon, but in the meantime, there’s a lot more liquid and refrigerated products in-store.
Do you ship?
Unfortunately we currently do not ship orders.
Where & when do you deliver?
We deliver on Mondays only. ORDER MUST BE PLACED BY NOON SUNDAY. If you miss the cutoff, your order will be delivered the following Monday.
We can leave your order at any outdoor location. Please specify in order notes. We can also leave at your building’s front desk, only if they accept deliveries.
We’ll send you an email when your order is on the way!
How are deliveries packed?
Dry goods are packed in our 100% post-consumer recycled content compostable paper bags. Wet goods are packed in our reusable glass jars / bottles. Our boxes are reused or 100% post-consumer recycled content.
Why a packing charge?
We individually weigh and pack each item with care and this covers a portion of the cost of our 100% post-consumer recycled paper bags & boxes.
What is the delivery minimum / fee ?
Orders must be $35+ to qualify for delivery.
There is a $6 fee. Orders over $100 receive free delivery.
Can I order online for pickup from your store?
Yes! It takes us anywhere from an hour to a few hours to pack your order, depending on how busy we are. We will email you when your order is ready.
You can collect curbside, or from the parking lot at the rear of our building :
LADOT Parking, 5033 Lincoln Ave, Los Angeles, CA 90042
Please call us on your arrival @ (323)313-6381
Can I return my jars to you?
We accept our 16 oz jars and bottles for return in store only for $1 store credit per jar/bottle