Start Your Own Refill Shop!

how to open up your own sustainable business
Thinking About Starting a Refill Shop? Here’s What We’ve Learned

Opening a refill shop is one of those ideas that feels both simple and overwhelming at the same time.

On one hand, the concept is clear: reduce waste, offer thoughtfully sourced products, and create a space where people can shop more consciously.

On the other hand… how do you actually do that?

What products do you carry?
How do you price them?
How do you design a space that people understand without needing a full explanation every time they walk in?
How do you make it sustainable—not just environmentally, but financially?

These are the questions we asked ourselves when we started.

And they’re the same questions we hear from people all the time now.

Where to start?

You don’t need to reinvent the wheel—but you also shouldn’t have to figure it out alone.

Opening a refill shop is one of the most impactful ways to reduce waste in your community. It’s also… a lot. From sourcing products and designing your space to navigating regulations and building a customer base, there are a hundred decisions to make—and they all matter.

We’ve been there.

At re_, we built our refill model from the ground up—testing what works, learning what doesn’t, and refining every detail along the way. Now, we’re here to help you do the same, with clarity and confidence.

What We Help With

Whether you’re just starting to explore the idea or already signing a lease, we can support you at any stage:

Concept Development
Clarifying your vision, values, and what makes your shop unique

Product Sourcing
Building a curated, high-quality assortment that actually sells

Store Design & Flow
Creating a space that’s intuitive, efficient, and beautiful

Operations & Systems
From tare weights to POS workflows—we’ll help you set it up right

Branding & Messaging
How to communicate your mission without alienating your customers

Financial Planning
Understanding margins, pricing, and how to make this sustainable

Launch Strategy
Opening strong and building momentum in your community

Why Work With Us

There’s no shortage of advice out there—but most of it isn’t specific to refill.

This is.

We’ve made the mistakes. We’ve tested the systems. We’ve built something that works in the real world—not just in theory.

How It Works

We keep things flexible depending on what you need:

→ 1:1 consulting sessions

→ Ongoing advisory support

→ Project-based guidance (layout, sourcing, systems)

→ Full launch support

Let’s Build Something Better

If you’re thinking about opening a refill shop, we’d love to hear what you’re working on.

Reach out to business@regrocery.co and tell us a bit about your idea—we’ll take it from there.